Contact HAFI
Contact HAFI Transfer
Contact us regarding airport transfers, private charters, an existing booking, or flight-related changes. Please use the booking pages when making a new reservation.
Contact Options
Customer Service Information
- Registered Office
- 1-6-5 Hinohonmachi, Hino-shi, Tokyo, Japan
- Customer Service Hours
- 9:00 AM-5:00 PM JST
- Supported Languages
- English, Chinese, and Japanese
How to Contact Us
New Booking
Use the airport transfer or private charter booking page to submit a new reservation.
Existing Booking
When contacting us about an existing booking, please include the passenger name, travel date, and booking details.
Flight Delay or Change
Please contact HAFI as soon as possible if your flight is delayed, cancelled, or changed.
Service Links
Need more details?
The FAQ explains booking, payment, flight delay, waiting time, and service area details.
Go to FAQ